AGENDA

Wednesday, January 30Thursday, January 31Friday, February 1
Exhibit Hall Hours5:00 – 7:00pm11:00am – 4:00pm11:00am – 2:00pm

Days

  All  Wednesday, January 30, 2019  Thursday, January 31, 2019  Friday, February 01, 2019 

Tracks

  All  AIOps  AIOps – Working Lunch Session  Future of Work  Future of Work – Working Lunch Session  General Session  Keynote Presentation  SPECIAL EVENT 

Wednesday, January 30, 2019

8:30am

Wednesday – 1/30/19

()Continental Breakfast – Full conference passes only
X-01

9:00-9:25am

Wednesday – 1/30/19

AIOps (Room 302)AIOps 101
AIOPS-01Paula Bernier (Moderator)TMCGadi OrenLogicMonitorBhanu SinghOpsRampThis session will provide some basics on what we mean by AIOps and why this important new product category is gaining traction now.
Future of Work (Room 304)AI 101 – Understanding the Basics for Communications
FOW-01Jon Arnold (Moderator)J Arnold & AssociatesDan O’ConnellDialpadBryan StokesVonageThis session will provide an overview of what artificial intelligence is – and what it is not. It will also define the basic building blocks for communications, including chatbots, machine learning, and natural language processing.

9:30-9:55am

Wednesday – 1/30/19

AIOps (Room 302)The State of IT Service Delivery 
AIOPS-02Gadi OrenLogicMonitorThis session will present and offer analysis on LogicMonitor’s recent “State of IT Service Delivery” study.
Future of Work (Room 304)Shift Work
FOW-18Sean LaneOliveThanks to advancements in technology, Artificial Intelligence is capable of performing work for humans. Now that we have access to this technology, we need to shift the burden of monotonous tasks and free humans from the button olympics they have had to perform until now. Join Sean Lane, CEO of Olive as he discusses taking the robot out of the human, and building a digital workforce to bring down administrative costs in healthcare.

10:00-10:25am

Wednesday – 1/30/19

Keynote Presentation (Room 304)Keynote Presentation by IBM: Cybersecurity in the Cognitive Era
AIOPS-13Doug LhotkaIBMIt’s no surprise that our organizations are under attack by industrialized threats from highly skilled adversaries. At same time we’re drowning in information, facing a growing skills shortage, and often dealing with security infrastructures from the dark ages. It’s no wonder that the industry is looking for the latest magic bullet, and Cognitive security is now the king of the hype curve. We’ll talk about the threats in more detail, the growing migration from compliance to risk-focused security, and how security is fundamentally an information management problem. We’ll investigate how cognitive technology is being applied in real organizations today, and try to get beyond the marketing and hype to understand this fundamental shift coming our way.

10:30-10:55am

Wednesday – 1/30/19

Keynote Presentation (Room 304)Keynote Presentation by Hugo: Ending Team Silos with Boomerang Flows
FOW-03Josh LowyHugoWith the average enterprise now employing 210 distinct software tools, and more than 90% of those tools being team-specific, it’s no surprise that software trends are worsening team silos across organizations. Join Josh as he introduces you to Boomerang Flows, a simple solution changing the way teams leverage software to eliminate team silos.

11:00-11:25am

Wednesday – 1/30/19

Keynote Presentation (Room 304)Keynote Presentation by FixStream: How AIOps Enables Self-Healing Hybrid IT
NIK-02Sameer PadhyeFixStreamIn this The New Intelligence/AIOps Expo keynote, FixStream founder and CEO Sameer Padhye will discuss how AIOps enables self-healing hybrid IT, modernizing and unifying IT operations using its auto-discovery, correlation, machine learning, and AI techniques across the entire stack.

11:30-11:55am

Wednesday – 1/30/19

Keynote Presentation (Room 304)Keynote Presentation by Automation Anywhere: Transforming the Enterprise with a Digital Workforce
NIK-03Max ManciniAutomation AnywhereAI and automation are enabling enterprises to drive innovation, efficiency, customer experience and productivity, while fundamentally transforming the nature of human work. Join us to find out how Digital Workers are enhancing every business function at organizations worldwide, in every industry.

11:55am

Wednesday – 1/30/19

()12:00pm Working Lunch Sessions – Full conference passes required
X-02

12:00-12:45pm

Wednesday – 1/30/19

AIOps – Working Lunch Session (Room 302)How to Use AI to Take Wi-Fi to the Next Level
AIOPS-04Marcel ChenierKodaCloudGary Kim (Moderator)IP CarrierAnand SrinivasNyansaThis session will discuss how technologies like artificial intelligence, automation, and machine learning can enable better performance, improved end users experiences, more efficient troubleshooting, and optimal use of resources on Wi-Fi networks.
Future of Work – Working Lunch Session (Room 304)AI & The Job Market
FOW-04Jon Arnold (Moderator)J Arnold & AssociatesNick CromydasHunt ClubDavid HymanCenter for Technology & Workforce SolutionsMax ManciniAutomation AnywhereMaddy MartinSmith.aiBen PringCognizant Technology SolutionsThe rising tide of AI and automation has sparked fears of a jobless future. And while some jobs and individual work tasks will disappear over time, there will be lots for humans to do in the coming years. In this session, we’ll discuss how AI tools can reduce or eradicate jobs. We’ll also detail how and why AI will actually create demand for new workers and in what fields. 

1:00-1:25pm

Wednesday – 1/30/19

AIOps (Room 302)AI-driven Infrastructure Management
AIOPS-05Katie FritschHPEYour hybrid cloud no longer needs constant attention thanks to cloud-based artificial intelligence and machine learning to make IT autonomous, able to predict and prevent issues before you even know there is a problem. Focus your resources on initiatives that actually create value for your business. HPE InfoSight is a cornerstone of the world’s most intelligent storage. This demo will highlight the power of AI being applied to your hybrid cloud, radically transforming how your infrastructure is managed and supported.
Future of Work (Room 304)The Human Future of Machine Intelligence
FOW-05Amy BurfordVerintTo be intelligent, virtual assistants need human input at various junctures of the learning process even as machine learning increasingly automates interactions and generates insights. In this presentation we’ll discuss why the future of intelligent virtual assistants is human and machine coordination, not just automation. We’ll discuss what it takes to build and train successful IVAs. And we’ll explain how to introduce AI solutions in a way that makes them a true extension of the workforce.